The City of Waukesha Information Technology (IT) department was first created in 1980; it included two employees who maintained equipment owned by the Southeastern Wisconsin Regional Planning Commission (SEWRPC).

Early Network Set-Up
The network at the time consisted of several IBM System-36 machines, connected to a remote SEWRPC IT department.

SEWRPC Service

SEWRPC ran IT operations for the City of Waukesha from the 1970s until 1991, when they decided to no longer service municipal IT needs. SEWRPC continued to service the City of Waukesha until Waukesha went live with their IT department.

Director & Headquarters

The City of Waukesha hired a full time IT director in 1989. The IT department was then built from the ground up (literally), converting an existing cold war era bomb shelter within Waukesha City Hall.

Going Live

The IT department went live with their own IBM mainframe, several dozen pieces of terminal equipment, roughly a dozen applications, and staff of 5 in January of 1991. Waukesha IT serviced 2 other municipal governments in SEWRPC's absence until the late 1990s, when they finally converted to their own internally run departments.

Present Day
The IT department currently maintains over 300 applications, thousands of pieces of equipment, and has a staff of 11. IT has added to its responsibilities a large municipal fiber network, VoIP phone support, and inter-connectivity to the following:
  • Counties of Milwaukee and Waukesha
  • State of Wisconsin
  • Waukesha Federated Library System
  • Waukesha School District