The IT department’s highest mission is to deliver efficient, reliable and innovative solutions to meet the needs of the City and its departments. These solutions improve and enhance services to citizens, business partners and outside agencies.
City IT is committed to fiscal responsibility, collaborating with other departments and government agencies to provide effective technical solutions, resulting in an organization which continuously improves its technology tools to better serve City departments, who in turn, better serve the citizens of Waukesha and its taxpayers.
The City IT focus is to provide easy access to secure, reliable, and timely information. City IT is responsible for all information technology policy and management. These duties include providing administrative overview, guidance, and foundation in the areas of planning, recommending, installing and supporting all computing and telecommunication technology resources utilized in City of Waukesha municipal functions.